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3.6 | 399 Reviews

25 cu. ft. French Door Refrigerator

LG LRFCS25D3S

Features

  • 25 cu.ft. Large Capacity lets you stock up on more of your favorites
  • 33" Width
  • Fingerprint and smudge resistant finish lets you clean easily with a quick wipe
  • Get help with any issue over the phone with Smart Diagnosis™

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 32.75"
  • Height: 69.875"
  • Depth: 35.375"
  • Energy Star Rated: Yes
  • Refrigerator Size: 25.1 (cu. ft.)
  • Fresh Food Capacity: 16.9 (cu. ft.)
  • Freezer Capacity: 8.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: No
  • Counter Depth: No
  • Sabbath Mode: Yes
  • WiFi Connected: No

See More

 
Image Feature

Focused Freshness

LG took its advanced freshness system one step further by adding Door Cooling+ to provide a steady supply of cold air to help keep door contents at peak freshness.

Image Feature

Multi-Air Flow System

Multi-Air Flow System is designed to maintain superior humidity and temperature levels to help keep your food fresher, longer.

Image Feature

Stylish Design You Can't Wait to Get Your Hands On

Fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth, so the only lasting impression is your impeccable taste. At last, the kitchen you can't wait to show off is the kitchen that handles real-life in style.

Image Feature

Store More

Stock-up and store everything you need. With a cavernous 25 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.

Image Feature

Great Space in Style

Get the space you need in a refrigerator that's right for your kitchen. With this 33" wide, 25 cu. ft. refrigerator you can store a lot in style.

Image Feature

Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions

Watch Video

Focused Freshness LG took its advanced freshness system one step further by adding Door Cooling+ to provide a steady supply of cold air to help keep door contents at peak freshness.

Multi-Air Flow System Multi-Air Flow System is designed to maintain superior humidity and temperature levels to help keep your food fresher, longer.

Stylish Design You Can't Wait to Get Your Hands On Fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth, so the only lasting impression is your impeccable taste. At last, the kitchen you can't wait to show off is the kitchen that handles real-life in style.

Store More Stock-up and store everything you need. With a cavernous 25 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.

Great Space in Style Get the space you need in a refrigerator that's right for your kitchen. With this 33" wide, 25 cu. ft. refrigerator you can store a lot in style.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions

Features

  • 25 cu.ft. Large Capacity lets you stock up on more of your favorites
  • 33" Width
  • Fingerprint and smudge resistant finish lets you clean easily with a quick wipe
  • Get help with any issue over the phone with Smart Diagnosis™
  • Multi-Air Flow System keeps your food fresher on all the shelves for longer
CAPACITY
Freezer (cu.ft.) 8.3 cu.ft.
Refrigerator (cu.ft.) 16.9 cu.ft.
Total Capacity (cu.ft.) 25.1 cu.ft.
CONVENIENCE
Auto Closing Door Hinge Yes
Door Alarm Yes
LoDecibel™ Quiet Operation Yes
Sabbath Mode Yes
Temperature Controls Electronic/Digital
COOLING
Evaporator 1
Linear Compressor Yes
Multi-Air Flow™ System Yes
Smart Cooling® System Yes
Temperature Sensors 6
DIMENSIONS/CLEARANCES/WEIGHTS
Case Edge Clearance (Door Fully Open) 14.63"
Counter Depth No
Depth (Total with Door Open) 46.75"
Depth (Total with Freezer Drawer) Open 53.38"
Depth with Handles 35.38"
Depth without Door 29"
Depth without Handles 33"
Height to Top of Case 68.63"
Height to Top of Door Hinge 69.88"
Installation Clearance Sides 1/8
Standard Depth Yes
Weight (Unit/Carton) 234 lbs./255.7 lbs.
Width 32.75"
Width (Door Fully Open without Handle) 36.25"
ENERGY
Energy Consumption (kWh/Year) 608
ENERGY STAR® Qualified Yes
FREEZER
Door Type Pull Drawer
Drawer Divider Yes
Drawers 2-Tier Organization
DuraBase™ Solid Drawer Base Yes
Freezer Handle Vista
Freezer Light LED
Ice Bin / In-Door Ice Yes
LIMITED WARRANTY & UPC
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
UPC 048231807814
MATERIALS AND FINISHES
All Available Colors PrintProof™ Stainless Steel
Contour Door Yes
Fingerprint & Smudge Resistant Exterior Yes
Handles Matching Commercial Handles
Hidden Hinges Yes
Surface Smooth
REFRIGERATOR
Crisper Bins 2 Humidity Crispers
Door Bin Construction 1 Piece (Clear)
No. of Bins 6 total (6 gallon sized)
No. of Shelves 2 Full
Refrigerator Light Ceiling LED
Shelf Construction Spill Protector™ Tempered Glass
SUMMARY
Display Type Membrane / White LED
Series LG
Type French Door
REFRIGERATOR THINQ® SMART FEATURES
SmartDiagnosis™ Yes
WATER & ICE SYSTEM
Daily Ice Production (lbs) 2.5 lbs
Ice Storage Capacity (lbs) 12.0 lbs
Ice System Factory Installed Ice Maker
IcePlus™ Production (lbs) 2.7 lbs

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 32.75"
  • Height: 69.875"
  • Depth: 35.375"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 25.1 (cu. ft.)
  • Fresh Food Capacity: 16.9 (cu. ft.)
  • Freezer Capacity: 8.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: No
  • Counter Depth: No

  • Extras

  • Sabbath Mode: Yes
  • WiFi Connected: No

Specifications Sheet

Energy Guide

Owner's Manual English 8,032K 02/07/2024

Owner's Manual Spanish 11,178K 11/04/2023

Get Adobe Reader

* Documents require Adobe Reader.

Interactive Tour

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.6 out of 5

63% of reviewers recommend this product.

5 Stars

A great purchase indeed

Deborah Zeleznak 5/20/2024

We love the roomy refrigerator. Love the double upper door concept. And the lower freezer especially since I am older I feel it is easier to reach and organize the lower freezer than a side by side. I love that the compartments in the freezer move to accommodate large items. And the digital readings of the temps with easy access.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Kdiet131 5/17/2024

No complaints. Looks great. Spacious. Yells at me when I leave the door open. No regrests.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

The French doors The bottom freezer

Nancy33781 5/14/2024

I bought this to replace an older refrigerator that was in my home when I bought it. the old refrigerator was a side by side. There was an ice maker which spit ice cubes at you when you opened the freezer you had to stand up any large frozen items like a pizza and the side by side meant that refrigerator space was diminished. Mind you this was a very old refrigerator but still. But when I saw this one from LG I just knew that I had to have it. First off the French doors are amazing I dont have to open both if I only need to grab something from one side. The doors each have storage bins which frees up shelf space and I can fit a gallon of milk my large Brita pitcher and all my condiments. The bottom freezer is my dream come true I have loads of room for all of my frozen items large flat boxes that can lay flat a separate smaller drawer for smaller items and a large ice bin which holds enough ice for the largest get together. The lighting inside is modern and I can easily find anything. I can go on and on but I can sum it up by just saying LG youve made me so very happy
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great decision

TippecanoeBill 5/13/2024

We are so happy that we bought this side by side. It is so easy to find what I want with this smart design. The bottom pull out freezer has plenty of room with a large ice bin. We shop once a week and have more than enough room to store all our goodies.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Great Product and fits counter

Jboardman3890 5/13/2024

I am very happy with this product stainless steel is durable and easy to clean
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

The WORST Company Around

Keith Harvey 5/8/2024

I bought this 2.5 years ago. With a 1 year warranty on small parts and a 5 year warranty on the compressor with a 20 expected lifespan LG decided that they would only offer me 90 of the fridge cost. They refused to reimburse me for the repairs I did to make the paperweight formally a fridge work again. I would never recommend an LG product to family friends clients and the public in general. In fact I hope that LG stops selling products in Alaska to prevent this from taking place with other individuals I dont want your money I just want people to stop buying your products. Id actually prefer you stop selling products you cant service but I guess thats what a class action lawsuit is for
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Happy for now

Jakoe 5/7/2024

Just received it yesterday I needed one that could fit in a 35 space. Selection was limited. I love having it higher rather than wider. Im coming from a 29 yr. old 21 cf WHITE Amana top freezer frig. So far Im loving the space and layout. I would add another adjustable self position lower and higher. The freezer divider is a little funky and the basket seems like it could fit better which would give a bit more freezer space. Personally Id love a 50/50 freezer/frig this size. As I get older I hate bending down ...a counter height side x side think frig turn on its side with cabinets and/or chilled bins for potatoes/onions underneath it I also DO NOT LIKE STAINLESS aka gray but I wasnt about to pay hundreds more for white. On top of that the delivery guy scratched the side where you can see it. They really should include a little touchup tube of paint. Now I am screwing around with the store because where do I get the matching paint for the side? I didnt see it on LGs website. Had it been available in white the scratches would only show two tiny specks where it went through the white primer. Bring back White not glass white the texture like the side but white 29 years and not a mark Im convinced you just get lucky or unlucky buying most appliances. Same with customer service. A company can be good and turn bad fast My 29 yr old Amana never required a repair. I replaced the icemaker myself several times. It was still cooling not well in freezer when I decided I needed a new one. Im hoping I get lucky again. I love the french doors and that I can only open half to quickly reach in and grab a water bottle. Lots of storage in the doors but my bottles make quite a bit of noise if your thinking of sneaking to the fridge at night. Is the narrow Glide n Serve a somewhat sealed compartment? If so Im anxious to use it for a plate of left overs not having to use plastic wrap I still need to learn the best way to organize my stuff but Im liking this wide open space. I wish it made crushed ice in the freezer not exterior door but I like the small square cubes vs. my old crescents.I ice dye. I didnt think Id like the bottom freezer. It is a bit like a cooler but getting ice for drinks isnt too low. As I said earlier Id like even more freezer. BIg frozen pizzas can lay flat. I saved my old ice bin and it fits next to the one that came with the fridge I still have more room for items just on the top slide out ice drawer. The fridge is very quiet except when the water comes on for ice strange. Delivery guy didnt level it for me so I had to DIY. Self-closing door is nice once its all set up properly. I miss having a flat top but I see why they did that to fit under lower cabinets. If it lasts w/o problems its a big win. Back in 1995 I paid $790 for my 21 cf Amana w/top freezer no features but an interior ice maker. Summary: Make available in White Make freezer larger Supply touch up paint Add shelving slots Have an option for crushed ice Otherwise I love it Please please please provide excellent prompt no hassle repairs if it does break
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

The features are as expected counter depth Great

JhoweBoardman 5/7/2024

I just bought this I LOVED the delivery experience from Best Buy was totally unexpected. the Fridge is totally awesome as there is tons of light inside the freezer is roomy and easy to access all the items the drawers slide easily as if it was a custom Commercial unit
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great Unit

Cyclone Dave 5/6/2024

Although this refrigerator was purchased last November we had to have it in storage until moving into our house. When it was installed everything worked as well as it should. We are extremely happy with this product.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Love my smaller French door fridge

VeniceHomeDepot 5/6/2024

We bought this fridge about a week ago. Do love it Fits into our tight space but I do love the French upper doors. There is plenty of room and lots of light. So key to seeing everything stored in it. Ice maker works great and doesnt wake me up at night with any noise. Only slight issue is that sometimes the left door requires us to close it first as there is a lip on it that sticks out sometimes but not always. We have not figured out why and exactly what causes this to happen.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Product failure

Frustrated Customer 79 5/6/2024

Product is only 3 years since purchased new and the computer board malfunctioned and now the computer refrigerator wont cool at all. Product still covered under warranty but its been almost a month and we are still waiting on a resolution.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Quality

 

Value

 
4 Stars

Great fridge

tam27 5/5/2024

Great lighting and space. Very happy with it. Ice cubes are a great size too.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Carlton Hobgood 5/3/2024

I bought this refrigerator three years ago.Other than the door not closing properly during that timeeverything was great.The compressor went out six weeks ago and it took over two weeks to get it replaced.Three or four days laterit still had not gotten cold enough to freeze water or cool low enough for the food to be safe.Nowfour weeks later after quite a number of calls and promises from LGwe still do not have a working LG refrigerator.Still communiacating with LG and Asurion.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Great refrigerator

Thumbs up Fridge 5/2/2024

We really love this refrigerator but wish there were supports in the middle for the top and middle shelves.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great features

Suze45 4/30/2024

I have been very happy with my LG refrigerator it has so may great features I love the lighting as you can see even the items that are all the way in the back. Lots of room movable shelves that are also so easy to clean.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
5 Stars

Up and running

Fyke frozen 4/29/2024

Have had the refrigerator 2 years when one morning it was not cooling I called the LG customer service number which was very helpful and they set a technician up for the next day Victor came out and installed a new compressor he was very knowledgeable and worked hard thank you victor
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Repaired the compressor

Bristol 4/28/2024

My LG refrigerator was repaired 2 weeks ago by a LG tech Frank
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
3 Stars

Fridge is great when working

Fridge79 4/24/2024

We were extremely happy with the product initially however 3 years in and it is not cooling
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Value

 
1 Stars

Hard to get parts

Jojo1970 4/22/2024

The refrigerator itself is fantastic but its very difficult to get parts. This was a gift from an ex-boyfriend and because I cant produce a receipt. Im having no luck trying to replace a part. I have not even moved into the house yet in the cover to the Dailey drawer was broken during the delivery.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Value

 
5 Stars

Great Fridge

Javier Hernandez Sr 4/22/2024

Love my fridge even though it broke down but LG came in and fix at no cost fast and easy.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Refrigerator broken

Carol 946 4/19/2024

March 7th my frig quit now 3 yrs old bought extended warranty . Repairmen have been gere 4 times . As if today April 19th I still have no frig still broken I want a refund to purchased new one.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Happy Jainie 4/14/2024

Originally posted on lg.com

Yes, I recommend this product

5 Stars

The space and the ice maker

Mari30 4/8/2024

I love LG it has been my favorite brand to purchase when it comes to electronics I love the way it keeps my good cool and at the perfect temperature I also enjoy the great amount of space it hasI will surely be purchasing from LG again
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Horrible Fridge

Keith Harvey 4/8/2024

I bought this fridge 2.5 years ago. It was fully functional until about 2 months ago. Since then weve had several repairs done and have found out that the compressor has died. This fridge is only 2-3 years old and the compressor died? What type of cheap product is that? On top of that contacting LG directly led me to believe that you guys have no idea what youre doing. You dont even have a certified repair company to service my product which means you dont have one for Alaska at all. If this is the case you guys should NOT SELL in Alaska. In fact you shouldnt sell anywhere that you can provide assistance with repairs PERIOD
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Disappointed with the product

A huge letdown 4/8/2024

I bought this refrigerator last July and it broke 9 months later. I also lost over $500 worth of groceries but will only be getting compensated for $150 in food credit. Im very disappointed with the refrigerator and the compensation amount for the groceries lost. The only good thing was the customer service for the repair and the repair man.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

EXCELENT REFRIDGERATOR

LG LG LG 4/2/2024

VERY HAPPY WITH OUR NEW REFRIDGERATOR. ITS VERY SPACEOUS. LOVE THE WAY IT IS SET UP. TO TOP IT OFF ITS FINGERPRINT FREE
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

2 Stars

Malfunctioned soon.

bruce1055 4/1/2024

We bought less than 3 years ago and the compressor already went out and we had to get a new compressor under warranty. No offer was made to compensate for the food we lost. Repairman was very nice and thorough however.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

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5 Stars

PURCHASE FRIDGE 2/21 DIED 3/24 LG came through

KimberleyM 3/30/2024

We were so excited to make this purchase in February 2021. BUT... it totally stopped working 37 months later. BUT... LG did come through I made 1 phone call to LG and was told because of our extended 5 yr. warranty ALL PARTS AND LABOR were covered. So No Charges At All Thank Heavens as we have heard about the horror stories on TV internet about LG not helping and other customers having to re-purchase new refrigerators after only a few months to maybe a couple of years of working. HAPPY TO REPORT... This was NOT THE CASE with our refrigerator. After my 1st call to them and a 2nd follow up call made by LG to confirm our information they sent out a local LG repair person within 48 hours of my 1st phone call. He was able to come earlier than the actual afternoon appointment time. The replacement of the cooling system recharge of cooling system took less than 1 hour to complete. Now our beloved LG REFRIGERATOR is back up and running beautifully. Not thrilled about the fridge stopping after only 37 months BUT LG took care of US and Our Refrigerator. GREAT JOB LG
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Overall good some issues esp with customer serv.

BearEatsPI 3/28/2024

Pros -- items easily accessible easy to clean does an overall great job and we are quite happy with it. Cons -- one set of cooling air vents in the refrigerator part of the unit seem to us to be poorly located -- a Britta water system we had leaked and filled a small reservoir beneath the lower shelf and then water apparently went down the vents causing a cooling failure -- maybe not a common problem but perhaps it should not have been one with different design. Also no help on line etc. regarding this sort of problem or even a description of the vents jobs -- we thought they might be drains. Not exceptionally accurate at keeping a constant temperature even when not opened but acceptable. It was hard to tell if this unit had a water filter for the ice maker prior to purchase contradictory information -- ours did not and since we had hard water and were afraid of deposits that might cause an icemaker failure we needed to get an external one -- fine but would have been good to have a better idea about this before the purchase manuals are same for two models -- one with filter and one like ours without. On-line customer service was terrible -- I cant emphasize how bad it was -- but a call to a real person worked very well. If you have problems do the online tests but if they persist call and do not use the on-line service. Real persons on line chat cut off we had to start over were incredibly rude in one case and then requests for service were lost twice. Talking on phone to a real person was great
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Wish there were split shelves

LynnSK 3/26/2024

If this frig had split shelves it would be a TOP 5 star. But given that the shelves are not split - go all the way across I am lowering to a 4. Seems like a big jump but it limits what can go where.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Bad Compressor.

NoMoreLGPlease 3/23/2024

Fridge went out after 3 years. They replaced the compressor 2 times. Its currently on the 3rd one. And still failed. LG need to put their stuff together and make something reliable.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Good not great

Doug6024 3/16/2024

Technician was fast and professional. Time to get tech was a tad long. Repeatedly texting/email the same information was annoying.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

No water filter and ice maker stop producing ice.

QT22015 3/15/2024

I purchased this model 2 years ago. I noticed there is no water filter in this model but your online ad for this model has a water filter. The ice maker stop producing ice after 2 years. Very disappointed with this purchase..
Originally posted on lg.com

No, I do not recommend this product

1 Stars

No good.

CGS1 3/14/2024

Freezer does not work. Fixed 2x. Dead again Will file new claim afain
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Great drawer space and storage.

Isabel Ramseyer 3/10/2024

Love my LG refrigerator its well designed and all the interior works so smoothly storage is perfect. Thanks LG
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Exemplary customer service

Val83 3/8/2024

Customer service and repair service in my refrigerator were excellent.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

May I get a new plate with the fixed seal ?

shawn2024 3/2/2024

hi Since I bought this product to replace the big Sumsang RF260BEAESR last year it solved the refrigerator place problem and noise. It is a very good product. But I found a small problem that is the plastic seal on a separating glass plate between the fruit storage room and food storage room always looses or even falls down Sorry the pic cannt be attached in the blank . So May I get a new plate with the fixed seal ? Thanks Shawn
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Loads of Space

Buddy L 3/1/2024

Great features and very surprised with the amount of space. Exceeded all our expectations. Finally we have separate space for milk eggs and condiments. The freezer holds a lot of product we brought the product from our outside freezer to the new freezer.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Very disappointed

mrush 3/1/2024

Compressor broke after only 2 1/2 years. Of course now seeing all over the internet about class action suits and how terrible LG customer service is. Wont ever by this brand again.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Fantastic Only downfall is no split shelves

LynnSK 3/1/2024

Love the quality of the rollers on drawers - gane change compared to other brands. Great use of space with new technology same exterior dimensions more cubic feet insure. I wish they would have split shelves tho.
Originally posted on lg.com

Yes, I recommend this product

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2 Stars

do not buy it

Amy Weng 2/28/2024

This refrigerator is not very good. I only used it for 3 years and then something went wrong. Fortunately I bought insurance when I bought the refrigerator. But when the refrigerator broke I still had to spend a lot of time contacting customer service. Then because the refrigerator broke so a lot of food inside was bad and the insurance said it would pay for it but it required us to provide a lot of information. Its hard to get a claim
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Terrible

J2477 2/24/2024

This very fridge stopped cooling after only 1.5 years. No way to diagnose the issue in a practical way. Absolute garbage fridge. Run away from anyone trying to sell you this tripe
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Great futures

Pdm12 2/24/2024

I bought this 20 months ago wife so happy with the new refrigerator model is great conect everything with smart app space is amazing everything was fine until we have some issues with compresor we lost lot of food Im glad that LG send someone who take care of the problem but that happened after 6 days customer service is not bad at all but I did a clame for all the food that I lost for the time that they took to fixed but LG dont want to comperate with that Im still waiting for the refound
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Ice cube filer

janette4 2/16/2024

Bought in December 24. So far so good. Thought there was a ice cube water filter but could not find it. Plenty of room. Pretty sure when we went to look at it in the store it said ice cube water filer. Sales person aslo mentioned that we would not have to change it often.
Originally posted on lg.com

No, I do not recommend this product

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2 Stars

Breaks fast

2435 2/16/2024

Would be nice if it would just up and break random times Would also be nice if customer service would actually do what they say they are gonna do
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Decent Product - Horrible Company

Stox 2/16/2024

This review is for both the refrigerator and for LG as a whole. We purchased this 2 years ago and recently the compressor failed. We lost all of our groceries as well as some prescription medication. While the repair was made in a timely manner the follow from LG customer service was horrendous. I spent hours over the next two weeks trying to get reimbursed for the $100 fee the repair man charged that should have never been charged according to LG as well as reimbursement for the lost food and medications. I received the run-around and lots of excuses before my complaint was finally escalated to the LG Presidential Liaison. This is where it gets even more frustrating. I was told to always be by my phone to answer when the Presidential Liaison called because they do not have a direct number. I am a teacher and could not answer the phone so the Presidential Liaison sent a text. In her text she told me to respond and then to expect to hear back from her in 5-7 business days. Unreal. She said the maximum reimbursement they could offer was $200 mind you $100 of this was to reimburse us for the service fee they said we should not have been charged. So their product failed it ruined hundreds of dollars of groceries as well as hundreds of dollars of prescription medication and they felt that $100 was sufficient.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Great features but the compressor to not last long

Izon 2/13/2024

I bought this product 2019 but wont last longer there compressor broke after 4 years I did tried call the LG company the want want to buy extended warranty and it take longer to fixed so I decided to fixed myself and I ended spend 600 just to replace the compressor and I guess not worthy to invest to ur product anymore
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Love my LG Fridge

GJWinIL 2/12/2024

My new refrigerator is great Previously I had a side-by-side thus the shelves were so narrow. I LOVE the space that my LG fridge gives me. I bought a take-and-bake pizza the other day and it easily fit on the the shelf.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Poor customer service

Mellow D 2/12/2024

See case CNN240129087721. I began contacting your service department for a repair of the compressor on 1/26/24. So far I have not received a call from a technician for repair. I have called you by phone and contacted you by e-mail several times with no resolution to this issue. The compressor is still making banging and knocking noises along with the irritating loud buzzing. This refrigerator is still under warranty. Why will you not repair it?
Originally posted on lg.com

No, I do not recommend this product

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3 Stars

Angie 278 2/10/2024

My fridge not cooling..I bought it 1uear ago the technician said the fan is broken and changed it.. but its not cooling still
Originally posted on lg.com

No, I do not recommend this product